Nghiên cứu chất lượng giáo dục thông qua mức độ hài lòng của người học tại Trường Đại học Kiến trúc Đà Nẵng

Tóm tắt

The research was conducted to evaluate the quality of education at Da Nang Architecture University through learners' perceptions. The research uses quantitative combined with qualitative methods. Qualitative methods are used in secondary document research combined with discussions with learner representatives to identify factors affecting the quality of education. The qualitative research results have identified 6 scales with 23 observed variables. Quantitative research method was used in the process of recording the satisfaction level of 250 students in 7 majors. Survey data were processed using SPSS through descriptive statistics, Cronbach's Alpha reliability measurement and EFA exploratory factor analysis. The results show that the research model is appropriate. However, in order for the research model to measure better, the EFA exploratory analysis results show that it is necessary to eliminate the CS2 variable and leave 22 observed variables differentiated into 5 factors, includes: (1) Training support activities; (2) Lecturers' teaching activities; (3) Training program; (4) Facilities; (5) Cooperation between schools and businesses.