Các yếu tố ảnh hưởng đến chất lượng quản lí dạy và học các học phần tiếng Anh tại Trường Đại học Phòng cháy chữa cháy
Tóm tắt
In the context of international integration and digital transformation, English proficiency plays a crucial role, particularly in specialized institutions such as the University of Fire Prevention and Fighting. However, the semi-military organizational structure and limited resources create significant barriers to foreign language teaching and learning. This study analyzes the factors influencing the quality of English courses management in this context. The findings reveal six factors with positive impacts, notably: leadership and academic affairs support; facilities and learning materials; lecturer competence; student engagement; course policies; and academic culture. The proposed model explains over 50% of the variance in the dependent variable and affirms the relevance of Total Quality Management (TQM), the Input - Process - Output (IPO) model, and Constructive Alignment. Based on these results, the study suggests management solutions such as strengthening crossfunctional coordination, investing in infrastructure, enhancing digital competence, and fostering an adaptive academic culture, thereby contributing to the improvement of foreign language education quality in specialized higher education institutions in Vietnam.
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