Quản lí chất lượng chương trình đào tạo ngành Công nghệ thông tin ở các trường đại học theo hướng tiếp cận mô hình quản lí chất lượng tổng thể: Một nghiên cứu tổng quan

Al-Salim, A. A. A. (2018). Total quality management its impact on the performance of educational institutions. International Journal of Scientific and Research Publications, 8(8), 239.

Almusayebi, A., Hussein, N., Zeyoudi, S., & Obeidli, M. (2024). Review of the adoption of TQM models and the achieved sustainable business results in the MENA telecommunication industry. European Journal of Business and Strategic Management.

Azizi, M. H., Bakri, S., & Choiriyah, S. (2023). Implementation of total quality management in the ministry of religion-based education. Nidhomul Haq: Jurnal Manajemen Pendidikan Islam, 8(1), 125-136.

Benavides, L. M. C., Tamayo Arias, J. A., Arango Serna, M. D., Branch Bedoya, J. W., & Burgos, D. (2020). Digital transformation in higher education institutions: A systematic literature review. Sensors, 20(11).

Bộ GD-ĐT (2022). Thông tư số 09/2022/TT-BGDĐT ngày 06/6/2022 quy định Danh mục ngành đào tạo của giáo dục đại học.

Brandl, L., & Schrader, A. (2024). Serious games in higher education in the transforming process to Education 4.0: Systematized review. Education Sciences.

Chituc, C. (2021). A framework for Education 4.0 in digital education ecosystems (pp. 702-709).

Chituc, C. M. (2022, August). An analysis of technical challenges for education 4.0 and digital education ecosystems. In 2022 IEEE German Education Conference (GeCon) (pp. 1-5). IEEE.

CMI. (2012). Henri Fayol: Planning, organisation, command, coordination, control (White paper).

Deming, W. E. (1986). Out of the crisis. MIT Press.

Dicker, R., Garcia, M., Kelly, A., & Mulrooney, H. (2019). What does “quality” in higher education mean? Perceptions of staff, students and employers. Studies in Higher Education, 44(8), 1425-1441.

Feigenbaum, A. V. (1951). Total quality control. McGraw-Hill.

Guthrie, C., & Peaucelle, J. (2015). Henri Fayol, the manager. Routledge.

Ha, N. D. M., & Quang, B. N. (2020). Some recommendations for the enhancing of training quality through the link between universities and employers. VNUHCM Journal of Social Sciences and Humanities, 4(1), 269-277.

Hernandez-de-Menendez, M., Escobar Díaz, C. A., & Morales-Menendez, R. (2020). Engineering education for smart 4.0 technology: A review. International Journal on Interactive Design and Manufacturing, 14(3), 789-803.

Hill, F., & Taylor, W. (1991). Total quality management in higher education. International Journal of Educational Management, 5.

Hoque, A., Hossain, M., & Zaman, M. (2017). Total quality management in educational institutions (pp. 115-123).

Hui-min, S. (2004). On connotation of higher education quality. Journal of Nanjing Forestry University.

Ilyas, Y. (2019). Strategi implementation of total quality management in education institutions. Journal of Educational Experts (JEE), 2(1), 11-14.

Ishikawa, K. (1985). What is total quality control? The Japanese way. Prentice-Hall.

Itygilova, E. (2022). Accountant competence building in the digital economy environment. International Accounting.

Kemenade, E., El-Asawi, A. E., & Nguyen, C. H. (2020). Alignment of total quality management in the higher education context. Vietnam Journal of Education, 1-8.

Krishnan, T. (2011). Total quality management in higher education. Quest-The Journal of UGC-ASC Nainital, 5, 267-273.

Maltsev, D. V. (2021). Updating of educational programs based on the results of an independent assessment of the level of training of university graduates. Prospects of Science and Education, (5), 53.

Mogul, I., & Shah, S. (2021). Examine the impact of technology and Industry 4.0 for student performance in higher education. In 2021 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD) (pp. 1-7). IEEE.

Mukhopadhyay, M. (2005). Total quality management in education.

Mumuni, B. Y., & Aboagye, G. K. (2017). Total quality management (TQM): a continuous improvement framework for boosting higher education in Ghana. International Journal of Education and Evaluation, 3(11), 112-131.

Oakland, J. S. (2014). Total quality management and operational excellence: Text with cases (4th ed.). Routledge.

Paryanto, D., Rini, R., & Suntoro, I. (2020). The implementation of total quality management in education. International Journal of Research and Innovation in Social Science, 4(3), 109-111.

Pham, H., & Nguyen, C. (2020). Academic staff quality and the role of quality assurance mechanisms: The Vietnamese case. Quality in Higher Education, 26, 262-283.

Ping, L. (2009). Total quality management theory of quality management in higher education: Applied research. Science-Technology and Management.

Piper, D. W. (1993). Quality management in universities. AGPS.

Sabitov, R., Smirnova, G., Elizarova, N., Sabitov, S., Eponeshnikov, A., Grigoriev, I., & Kutdusov, A. (2023). Transformation of approaches in teaching information technologies to engineering students. Informatics and Education.

Sallis, E. (1993). Total quality management in education. Kogan Page.

Sasi, R. (2024). Total quality management and its impact in higher education. EPRA International Journal of Multidisciplinary Research (IJMR).

Shewhart, W. A. (1931). Economic control of quality of manufactured products. D. Van Nostrand Company.

Shewhart, W. A. (1939). Statistical method from the viewpoint of quality control. Graduate School, U.S. Department of Agriculture.

Singla, N., Khanduja, D., & Singh, T. (2013). A TQM implementation model for enhancing competitiveness of Indian manufacturing firms. International Journal of Performability Engineering, 9, 387.

Srikanthan, G., & Dalrymple, J. F. (2002). Developing a holistic model for quality in higher education. Quality in Higher Education, 8(3), 215-224.

Sutanto, A., Widodo, W., & Bidayati, U. (2018). Total quality management planning model to increase higher education performance and competitiveness. International Journal of Engineering & Technology, 7(3.25), 49-53.

Thapa, T. B. (2011). Total quality management in education. Academic Voices: A Multidisciplinary Journal, 1, 80-83.

Thi Hoai, T., Huy, N., & Thuong, L. (2018). Compatibility of undergraduate programs to Vietnam National Qualifications Framework: A case study at Vietnam National University, Hanoi. VNU Journal of Science: Education Research, 34(2).

Venkatraman, S. (2007). A framework for implementing TQM in higher education programs. Quality Assurance in Education, 15(1), 92-112.

Wang, L. (2017). Connotation and evaluation of quality of higher education. DEStech Transactions on Social Science, Education and Human Science.

Warwood, S., & Antony, J. (2003). A simple, semi-prescriptive self-assessment model for TQM. Quality Assurance in Education, 10(2), 67-81.

Yüceol, N. (2021). The steps to be taken in higher education for successful adaptation to Industry 4.0. Yükseköğretim Dergisi.

Yusuf, F. (2023). Total quality management (TQM) and quality of higher education: A meta-analysis study. International Journal of Instruction.

Zhluktenko, A., Savchuk, O., & Lobodzynska, T. (2021). Research of methods of making management decisions and risks accompanying them. Scientific Opinion: Economics and Management.