Luyện nghe tiếng Anh cho sinh viên khối ngành Nhà hàng - Khách sạn, Khoa Du lịch, Trường Đại học Khoa học - Đại học Thái Nguyên: thực trạng và một số biện pháp

Tóm tắt

In the era of global integration, English plays an important role, especially for the Service - Restaurant - Hotel industries. Thai Nguyen is a province located in the northeastern midland and mountainous region and is the economic and political center of the Viet Bac region, so it has potentials to develop tourism (MICE). In recent years, the number of 3-4-star standard hotels has grown strongly in this area. However, for the characteristics of human resources, the biggest weakness is lacking of foreign language skills, especially staff (receptionist) always find difficulties in communicating with customers. In this article, the author used the method of collecting primary and secondary data through a review of related documents and conducting a survey of 76 students majoring in the Restaurant - Hotel sector. The results obtained show that lack of vocabulary, background knowledge, long listening passages and many unfamiliar topics, and lack of concentration when listening are the main causes leading to poor listening results of students. On that basis, the author proposes a number of measures to improve the effectiveness of listening skills training for students in the Restaurant - Hotel sector, Faculty of Tourism, University of Science - Thai Nguyen University in order to improve the quality of specialized foreign language learning as well as the quality of tourism human resources in Thai Nguyen province.