Ứng dụng mô hình HEISQUAL để đánh giá chất lượng dạy học các học phần tiếng Anh cơ sở theo hình thức kết hợp tại Trường Đại học Ngoại thương
Tóm tắt
Blended learning has been deployed in many countries around the world with certain effects. This article was conducted to analyze how the HEISQUAL model was applied to assess the quality of teaching basic English courses with a blended learning approach through a survey on non-English majored students in these English language programs at Foreign Trade University in the academic year 2022-2023. Analytical methods used in the study include: data screening and filtration; descriptive statistics analysis; Cronbach's Alpha coefficient for scale reliability assessment; EFA factors analysis; correlation analysis; multiple regression analysis. The results of the regression analysis show that all components in the HEISQUAL model include: faculty, facilities, management and support; education program; safety and security; students' skills equally had a positive impact on the quality of basic English teaching in the form of blended learning. In particular, the teacher factor had the strongest impact on the teaching quality. The research results are an important basis for educational managers at Foreign Trade University to take specific measures to improve the quality of teaching basic English courses in the form of blended learning.
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